Waikoloa Hawaii Vacation Villa Rental - Unit: 20502  :: Hali'i Kai Likeke Kane Kai ::

Review Details

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

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Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

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A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

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Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

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Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

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Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

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Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

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Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

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Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

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location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

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A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

---

A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

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Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

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Big Island Find

Bruce P. Houston, TX, United States [01/15/2012]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife, daughter and my daughter's fiance spent 9 days at Waikaloa resort, staying at the Hali'i Kai unit 10H. The property was clean and had plenty of room for the four of us. It actually could have accomodated at least two more. The best part of the Hali'i Kai property is the pool area and outdoor restaurant/bar. There are great ocean views and the food at the restaurant is as good as any on the island.

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Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

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Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

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Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

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A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

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Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

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Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

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Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

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The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

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El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

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Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

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Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

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location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

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Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

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Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

---

El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

---

Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

---

3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

---

Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Spacious, luxurious condo

La Crosse, WI, United States [07/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My husband and I, our two kids, and my parents vacationed together at Hali'i Kai Likeke Kane Kai in July 2011. The condo was spacious, very tastefully furnished and clean. The kitchen was well-stocked with useful items, and the bathrooms also had helpful amenities including some toiletries. The clubhouse and pool provided a fun and relaxed atmosphere. The food in the restaurant was also good, although the service could have been a little friendlier (it wasn't unfriendly, just not overly friendly.) I was also impressed that I was never hit with a sales pitch when we picked up our coupons/complimentary drink vouchers in the sales office. The front desk staff and sales representatives were very nice.

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location great but property not

Doug A. Delta, BC, Canada [02/23/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Upon arrival we had to ask for several basic necessities. No garbage bags for container under sink, and when asked for one, we were given only 1. No facecloths, and when asked, we were given 3 (we were a family of 6). A remote for tv didn`t work. Several lightbulbs were burnt out. When checking under the beds upon checkout for any stray items there were socks from previous guests, and garbage and dirt. I guess they don`t vacum under the beds. The view out the windows would have been better if they would have been clean. We were told upon arrival there would be a pound of coffee as a welcome to the Island. That was forgotten as well. Upon checkout the cleaning service met us at the door, and he was very rude and abrupt. We tried out best to soften him and be friendly. Our Canadian warmth didn`t work on him. Hall`i Kai absolutely, but not the same property!!

---

Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

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Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

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A wonderful break.

Gary F. Breckenridge, Co, United States [12/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Great property. Great price. Exceptional location. Because of the above, this property is heavily booked. Unit 10 H could have stood a good "deep" clean. Great company to work with. Very responsive. This company has likely responded to this concern already.

---

Perfect Big Island Retreat

Holly S. Oak Ridge, NC, United States [12/27/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found Sandy Vacations Hali'i Kai (10H) property on the Big Island of Hawaii through Trip Advisor, and the property and our stay actually exceeded our expectations. Traveling with two small children (6 and 4), the villa's two bathrooms and three bedrooms, all outfitted with flat screen televisions, was a plus. The kitchen was large, well equipped, and the overall layout of the villa was perfect for our family. While the property prohibits grilling on personal decks, the Ocean Club and pool area has a BBQ, great restaurant, and lava rock inspired pool overlooking the ocean. While you have to pay $40 for key cards for entry to the property, Ocean Club, and for the use of these ammenities, it was well worth it--they were immaculate, well appointed, provided great service, and were never crowded (unlike the nearby Hilton and Marriott, which we visited, and which were both more crowded, including with visitors who were not staying at the properties). For this (and other) properties, a rental car is a must to navigate Waikoloa and the island. We parked right in front of the ground level unit, which was very convenient. During our stay, we found that we received the best discounts by booking via phone with vendors directly or via competing services. Shopping around saved us 25% to 50% off. We recommended the Ocean Sports snorkeling trip to the black sand beach; Dolphin Quest (adding on to the toddler program was the most economical, and we spent 40 minutes with dolphins not 10 minutes as promised); a luau (the Marriott seemed fine to us, but we're not experts); a trip to the Volcanoes National Park; and relaxing at A-Bay and nearby Hapuna Beach State Park (where the sand felt like silk). Gas and food are expensive on the island, but Costco and Walmart were each great resources during our stay, but the nearby upscale marketplace offered really fresh food and convenience, too. We hope to return to the island and ag

---

Yuba City, Ca, United States [07/17/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Sunset at the Pool!

Edmonds, WA, United States [06/11/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had a fabulous stay at Sandy's Hali'i Kai unit. It was a quiet location, nice unit, had a comfortable bed, well-equipped kitchen, friendly neighbors, and nice view from the patio. The best part of all was the fantastic pool and workout area. Sunset at the pool was absolutely spectacular. Because it’s quiet and has “no splashing” rules, etc., this is a great place for couples or families with mature kids. Sandy was very helpful. She helped with our other reservations, arranged for an early check-in so our food wouldn't spoil, and was always easy to reach. There were a few frustrations (there was no dishcloth or sponge, lots of little things didn't work: soap dispensers, phones, check-in procedure, fridge wasn’t cold enough to keep food the first night because it was turned down - which was understandable but still frustrating for us, the front door code reprogramming procedure), but once we got settled in, none of it was a problem or really mattered. The beautiful surroundings help the "aloha spirit" take over, then there is nothing to do but relax and enjoy! Thanks for the lovely stay! We can’t wait to come back.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Winter Break

Libertyville, IL, United States [12/26/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The location of this unit was amazing--ocean and golf course view from the lanai, and a short walk to a very nice pool, exercise room, and pool-side restaurant (good food and friendly staff). The unit was well appointed and had everything we needed for an enjoyable stay. We were also very pleased with Sandy Vacations. We called them ahead of time to learn more about the area and they were courteous and helpful. Everything went smoothely with the reservations, payments, arrival procedures, etc. I would recommend the Waikoloa Beach Resort area and this unit in particular as a great place to stay on the Big Island.

---

Wonderful Family Vacation

Becky R. Torrance, CA, United States [07/15/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This is the perfect family getaway home. The location is perfect with a beautiful view of the ocean. The housekeeper was super helpful upon arrival she gave us tips and advice. The pool area is the best we have ever seen. We spent hours there lounging, BBQing, playing dominoes. It could not have been better. Could use a larger BBQ at the condo. Thanks Sandy!!!

---

Wonderful Experience

Kyle S. Kenosha, WI, United States [08/19/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was wonderful! Everything was the way it was described, and we enjoyed every minute of it. Whenever we had a problem, Sandy responded immediately and really took care of us. If we ever go back to Hawaii, we will be staying here again without a doubt. Thank you, Sandy!

---

Carole D. Palatine, IL, United States [01/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

A great place for a family vacation

Cary D. Spokane Valley, WA, United States [11/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: From a big picture standpoint, it was a fantastic vacation rental. With three bedrooms and two full baths, as well as a full kitchen and large living room, there was easily room for our five-person family. Furthermore, we brought my wife's parents since we had enough space. The kitchen was nicely appointed. The beds were very comfortable. The clubhouse was really nice, with a wonderful pool area, restaurant and workout room directly overlooking the ocean. The condo overlooks the 7th hole of the Beach Course, with the ocean on the other side of that. The entire Hali,i Kai condo development was beautiful and enjoyable to walk through, very high end. Easy access to the Hilton lagoon for snorkling. A few very minor negatives - several light bulbs were out or missing, including at the front door, but was replaced immediately upon request. Lastly, the carpet in the living room has been mistreated, and has stains that detract from the experience. Sandy Vacations was wonderful to deal with, and extremely helpful, having located some boogie boards, beach chairs and coolers for our use. I would very definitely recommend both the condo and Sandy Vacations to friends and family, and will look to use them on a return trip to Hawaii.

---

Wonderful family vacation place

Mary Lou R. Portland, OR, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We all loved the condo and its location! Sandy was great to work with.

---

Thanks Again Sandy!

Michael K. Fall City, WA, United States [04/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was our third stay with Sandy at Hali'i Kane Kai and as usual it was wonderful! The place is very well equiped and clean with wonderful views of the water and susnet and its just a two minute stroll in the lawn to the pool and club house. The yard off the patio makes for hours of play time for the kids all the while in full view of the living room and kitchen. Sandy is terreifc. She is friendly and helpful and provides a wealth of local information for those not familiar with the island. We are already planning our return for next year!

---

Great Views!

Mark O. St. Albert, Al, Canada [04/25/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We enjoyed our stay and especially enjoyed the views from our lanai of the ocean and the passing whales. Great location and the grounds are meticulously looked after. However, the unit itself could use some new furniture in the living room (somewhat uncomfortable) and new carpets (stains. Sandy, the manager, was great. Our coffee maker broke down and within hours, Sandy had it replaced. Beds were very comfortable. Would definitely return.

---

The best

El Cajon, CA, United States [11/14/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: our second stay here and can't wait to go back!

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El Cajon, CA, United States [11/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We have already confirmed our return trip!

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Brilliant holiday!

Shannon S. Kellyville Ridge, NS, Australia [03/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We entered Waikoloa Beach and wanted to stay forever. The resort is beautiful and the accomodation amazing. We enjoyed watching whales and dolphins frolic in the water - sometimes not far from shore. The villa was lovely with everything we could want. Sandy was very responsive to all our questions and requests. We are already planning a return trip.

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3 nights in Hali'i Kai

Jennifer S. Vancouver, BC, Canada [03/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The suite was nicer than we expected and certainly nicer than the first part of our stay with another condo in Kona earlier in the week. We were disappointed to only have 3 wine glasses (we were 4 adults) to enjoy wine with our dinners and the carpets in the main dining table area could use a good cleaning. Otherwise, very satisfied with the property and the amenities at Hali'i Kai. We would return again! Mahalo!

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Rich T. Campbell, CA, United States [02/21/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Great stay

Alamo, CA, United States [11/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Did you have a good overall stay? Yes we did. Was the vacation rental in a great location? Yes Was the home clean and in good shape? clean, but I would not say in real good shape.The fan in the living room does NOT work.There is a broken dining room chair.There are several light bulbs that should be replaced. Was the vacation rental management staff helpful? Roma, was very helpful.

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Good location, unresponsive management

Doug P. Orange, CA, United States [03/04/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We arrived and the remotes for the tv's didn't work, 3 lights were out. No one at the property manager answers the phone or responds to messages. Sent e-mail the day we arrived re: lights, batteries and broken chair. Received response that someone would be there the next day to respond to issues. Never received a visit from anyone and no further responses to e-mails or voice mailes.

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