Kailua Kona Hawaii Vacation Home Rental - Unit: 14433  :: A Ka Hale Laukaha ::

Review Details

R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

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Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

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very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

---

Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

---

Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

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very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

---

We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

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Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

---

very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

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Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

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Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

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very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

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Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

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Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

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very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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beautiful house & landscape

michael e. clinton, sc, United States [09/02/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?

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Great Vacation

Kelly L. American Fork, Ut, United States [06/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!

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R & M P. Waianae, HI, United States [08/11/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had the most wonderful time there. The only problems we had was I kept leaving messages with the office to notify them when we found something wrong but no one would call me back. The refrigerator didn't work good the whole time we were there and I tried to contact someone, but no one would return my calls. It was a good things they had a mini fridge downstairs and a mini fridge up stairs for us to put things in. The freezer never kept anything frozen. The house wasn't clean when we got in, there was rubbish all on the floors down stairs and spider webs all over the house, so I'm not sure when was the last time that someone stayed there or when was the last time it got cleaned. But other than that it was an awesome place to stay and we would highly recommend it to everyone. We made sure we cleaned up the entire house and washed all the beddings and towels before we left. The only thing the cleaners had to do was put the beddings back on the beds.

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A Ka Hale Laukaha

Rob M. Mesa, AZ, United States [04/11/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....

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Inca R. Lahina, HI, United States [09/23/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.

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Dana G. Tensed, ID, United States [12/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ok but not as thrilling as it looks

Wheaton, IL, United States [03/06/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We were disapponted that the pool was not heated given how cold it was in the area and the hot tub was heated only for a limited time. The internet did not work and the property manager did not help in getting it working again. The jacuzzi in the bathroom downstairs was not working. Other than that we had a lot of fun and liked the property

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Beautiful home. We enjoyed our stay very much. Very clean and roomy.

Robert H. Nashville, TN, United States [12/22/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.

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The location was great! The home was beautiful! We enjoyed the home very must, we decided to return

Wil R. Brewster, Ma, United States [04/17/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Very nice property with awesome view and very open, great for a party house and entertaining and gue

John G. Honaunau, HI, United States [06/01/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.

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Excellent Hidden Jem

Honolulu, HI, United States [01/16/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!

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Sequim, WA, United States [07/09/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.

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It was a very comfortable home for our 9 family members. It wa in a good location - very quiet with

Charles S. Lady Smith, BC, United States [01/04/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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James M. Franklin, Wi, United States [04/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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The property would have been given 5* if the pool would have been heated. Such a beautiful addition

Jon P. , , United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Ken G. Martinez, CA, United States [07/19/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

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We had a fantastic time on the Big Island!! The house was big and beautiful. Very

Laura F. Pinedale, WY, United States [07/12/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Family Vacation

Portland, OR, United States [10/26/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.

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Our family dream vacation

Linda M. Peoria, AZ, United States [09/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.

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Evelyn S. Tucson, AZ, United States [05/19/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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MUCH Better than Expected!

Mark H. Omaha, NE, United States [06/15/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.

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Pam C. Valdosta, GA, United States [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!

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March 26-April 6, 2009

COLLETTE G. BELLEVUE, WA, United States [04/08/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!

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Beautiful Home

Nadine W. Leavenworth, WA, United States [01/07/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.

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Our Dream stay for our 25th Anniversary

Goleta, CA, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.

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Rat

Wasilla, AK, United States [04/27/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.

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House of comfort

David L. Santa Rosa, CA, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.

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The Vog Vacation

Jean G. Prosser, WA, United States [05/14/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.

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Rose F. Walnutcreek, CA, United States [10/15/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.

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Hawaii 50

Grande Prairie, ab, Canada [10/26/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.

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Exaggerated Descriptions

Garrett H. Burien, Wa, United States [03/01/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: My wife and I recently stayed here with two friends and overall we are disappointed with the condition of the house and all of the "exaggerated descriptions" on the listing. The main thing that caught our interest was all the water features! Turns out that only about half work.... The fountain and down stairs Jacuzzi are broken. The spa only works from 5pm to 7pm (not enough time to even warm it up!) the pool is colder than the ocean water and there was never any "Volcanic" light show as described on VRBO. Inside, we were disappointed to find the oven falling out of the wall, the only thing stainless is the fridge (not appliances as stated on the web) and no stairs connecting the up stairs to the down stairs.... Upon notifing the company of the problems, we felt blown off until a 3rd call was made making it known that we were quite disappointed with thier response and service. Overall, the house was not worth the money paid and wish we had gone another route. Unfortunately, since you have to pay everything up front, what can you really do? Future note to self, as you read a listing make sure you keep in mind that everything has a dual meaning and the truth is probably the lesser of the two....

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A Ka Hale Laukaha - better value for families

Bellevue, WA, United States [12/30/2010]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.

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Gorgeous Vacation Rental

Elona D. Manitoba, Ca, Canada [04/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.

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very clean

Amy R. Kailua-Kona, HI, United States [10/18/2011]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa

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It really looks like the photos!

Fred B. Tucson, AZ, United States [04/09/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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Gainsville, FL, United States [08/19/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

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Jan 2009

Clifford B. Portland, Or, United States [02/18/2009]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.

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BRIAN F. LINCOLN, NE, United States [05/08/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

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a ka hale laukaha review

Bothell, wa, United States [06/24/2008]

Over All	Management	Cleanliness	Location	Condition	Recommend

Comment: The downstairs smelled musty and damp - was not a pleasant place to spend time, so I'd recommend only counting on the upstairs. Several things did not work or worked improperly - the garbage disposal didn't work, and the stove top had malfunctioning knobs on the heat. Worse, the kitchen was equipped with pots/pans/knives that were near worthless. Every non-stick pan was scraped up, every knife was dangerously dull. The master shower knobs were extremely difficult to turn/use. The pool was too cold for us to use, the hot tub was only OK. Workers came by to maintain the property 2 days in a row - which was less private than we hoped. The pictures on the website are somewhat deceiving about the view - vegetation obscures much of the view except if you're standing on the corner of the upper lanai. Overall - the house was not worth nearly $4700 for one week - way overpriced for what we got. On the upside - when workers weren't there, it's a very private location and the koi pond was cool. It was fun to have the small geckos running about the place too.

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